As we are all witnessing industry 4.0, often referred as intelligent revolution in which technology is evolving in its facets like tools, computing, Interfaces, sensors , data and Intelligence has really transforming the world of the services to their customers.
As most of the customer transactions became in digital nature and all the technologies like internet, connectivity, devices, cloud, AI & IoT are there together is really changing the way the products are creating for the customers. Now most of the companies are building the products that are going behind operational and providing the below services as well
- The Products should be personalized
- The product should have real time analytical capability
- The product should be proactive in nature
- The Product must be intelligent
With these now all the customers are getting benefited in the below
- With the data and AI, Now these products are predicting the customer needs and providing the relevant suggests/ action plans to the customers.
- Making customers life happy by providing personalized services and boosting the customer satisfaction
- Providing the quick and real time response and also able to provide some intelligent recommendations
- Now most of the Products are become more Autonomous in nature rather Augment & Assist with customers.
What Does Industry 4.0 mean for you (As a customer)
